For Drivit, Business Design is a way of thinking using human-centered, process-centric and technology inspired approaches to innovate organizations.

It applies sound principles and practices of design to help organisations to either create new value and new forms of competitive advantage  – or to transform and improve their business and value chains to align with the constantly changing environment around them.

Business Process Management

At it's core, Business Design is the integration of customer empathy and business strategy.

Process Driven, Model-Driven

  • Business Design is a process-driven, model-driven approach to build an enterprise-wide understanding of an organisation within its particular market and environment. We do this ambidextrously – holding both ‘customer’ and the ‘business’ values in tension.

The Journey to End-to-end Intelligent Process Improvement

  • Covering strategy, organisational structure and architecture, business process management, process mining and analysis, process improvement, management of your data, resource utilisation, waste elimination and technological innovations – business design acts as both a mirror and a window into the organisation for the business leaders.

Fine-tune your enterprise engine

  • Just like a performance car needs regular care and maintenance to operate at it’s full potential, so too does a business. Having an effective blueprint, monitoring performance, analysing data and improving operations are critical to ongoing success.

It is hard to get visibily of the business

  • Yet senior and middle managers rarely have visibility across the full picture – how departments interact, how customers experience the products and services of the business, where waste and inflated costs arise – or what to do about them.

Find the opportunity to innovate

  • Business Design approaches shine a light on the often overlooked parts of a business and provide an opportunity to reset and improve. They position the business to innovate and ‘see’ other opportunities to contextual challenges.
  • Business Design approaches shine a light on the often overlooked parts of a business and provide an opportunity to reset and improve. They position the business to innovate and ‘see’ other opportunities to contextual challenges.

The building blocks to improve the business

  • Regardless of your business or organisation and the state of your market, Business Design approaches can improve your current capabilities and operations.
  • Helping an organisation unlock the building blocks and roadmap to evolving from a monolithic and high-cost entity to an agile, dynamic disrupter, is possible with the right blend of frameworks, tools and insight to understanding and delivering value to the customer and the business.

Design for improving business

  • Reviewing, optimising and evolving your Business Design will help to create revenue resilience, reduce your costs, increase your efficiency and compliance, eliminate problems and embrace your customers.

How Drivit can help you with Business Design

  • Drivit offers a full suite of intelligent end-to-end Business Design and Improvement capabilities. From understanding your business strategy & goals, operations and challenges to analysing, validating and realising opportunities that your customers will love, our vastly experienced team and capabilities can partner with you to unlock the future.
  • Our expertise covers process analysis and improvement, data and process mining, maturity assessments, modelling and strategic prioritisation activities. Along the way, we build skills, capabilities and awareness in your business to influence cultural change and empower your teams to drive the business forward over the longer term.

Business Design Services & Capability

BPM TECHNOLOGIES

For 20 years we have worked with many of the region’s leading enterprises to enhance the performance of their BPM effort alongside implementing solutions that automate their end-to-end business processes.


Drivit has partnered with the leading technologies in the business process management space – Software AG, Apromore, UiPath, Pega, Red Hat, Signavio and GBtec.

BPM Projects completed
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Global Partnerships
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Countries Delivered BPM Projects
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