The Case for Continuous Process Improvement
- Every organisation creates, accumulates, and delivers value by collaboration across the organisation chart. Resources are managed vertically using the organisation chart. Create and delivery of value occurs horizontally across the organisation. Business Process Management (BPM), refocuses management on how value is delivered to customers and other stakeholders.
- Process Improvement as an essential cornerstone of BPM is aiming at optimising processes, i.e. focussing at the horizontal flow of activities across the organisation (see above) to improve these flows.
Why Improve?
- Organisations must always search for new ways to deliver better customer experience, seize market opportunities, increase efficiency and productivity, enhance resource usage, improve quality and consistency and rapidly adapt to change.
- Drivit helps organisations drive continuous process improvement that enables businesses to achieve their goals.
Our Approach to Process Improvement
We will help your organisation design process improvement strategies with your business objectives in focus. Developing a mindset of continuous process improvement will drive:
- Process Improvement as an essential cornerstone of BPM is aiming at optimising processes, i.e. focussing at the horizontal flow of activities across the organisation (see above) to improve these flows.
- Overall improved productivity, efficiency and utilisation
- Increased business agility and responsiveness to adapt to market changes
- Reduced operational budget by effective utilisation of assets and resources
- Improved customer experience
- Reduced risk exposure by considering risks and controls within process flows
- Drivit’s approach focuses on understanding your business context and requirements that impact organisational processes.
Process Improvement Frameworks
Drivit can support in two ways regarding process improvement. We can support with improving the overall BPM setup, i.e. to set the scene for ongoing process improvement Or Drivit can run specific process improvement workshops, utilising the Drivit Rapid Action Framework:
Drivit also supports the following frameworks and standards:
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Process Improvement Services
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